Job Opportunities

Ascend Co., Ltd is growing at a rapid pace! We are seeking motivated professionals that will allow us to achieve our ambitious goals. We strongly believe that quality men and women make quality companies.
Check this page periodically as we will add new careers as we expand.
Below is a list of profiles we are currently seeking to hire:

IT Desktop Support Specialist

Ascend Co., Ltd has an immediate opportunity for a Desktop Support Specialist to work in our Bangkok office. The ideal candidate is a very strong Desktop troubleshooting expert who can quickly resolve Desktop issues in very diverse environments with minimum supervision. The candidate will be joining a rapidly growing IT Outsourcing Service Provider and must be comfortable working in a fast paced environment with little direction

Required Skills:

- Candidates must have a minimum of 2-3 years strong, hands-on experience with all Windows Desktop platforms.
- Candidates must have Level II Desktop support and Help Desk experience in a Windows environment.
- Must be familiar with the following technologies:
- Windows 2003 Servers, Vista, XP, 2000
- Office 2003/2007
- Desktops, laptops, and printers
- Active Directory administration
- DNS/WINS/DHCP
- Treo, Blackberry, PDA, & other mobile devices
- VPN configuration and troubleshooting
- Network/connectivity troubleshooting
- Experience with trouble ticket systems is a plus.

Candidates must have a good understanding of break fix on software and hardware in multiple environments. | Prior experience troubleshooting, diagnosing and resolving problems for users remotely in a Service Desk environment. | Candidates must have the ability to work closely with the Service Desks Server Support team. | Experience working with Dell, HP and IBM hardware is required. | Strong communication and interpersonal skills working with technical and non-technical users is required.

Qualifications:

-2 to 3 years of desktop troubleshooting experience
-High school diploma or equivalent (Required)
-Bachelor's degree in related field (Preferred)
-MCSE or other certifications preferred, but experience will be considered in place of certifications.

Benefits:

Ascend Co., Ltd offers a competitive salary plan, overtime pay, opportunities for continued learning and certifications, and other benefits.

IT Professionals

The ideal candidate would have strong experience in IT support and would be very comfortable resolving IT problems in Microsoft Windows and Unix platforms including Windows XP and 2003 server. College degree holders would be preferred. Experience with remote access to computers (software applications such as Remedy) would be a plus.